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Home > Training & Support > Technical Support > Get Support

Technical Alerts & News

Archive of the SolidWorks Technical Alerts & News.

Technical Alerts Last 30 Days | Last 90 Days | Last Year
Dec 30, 2008 SolidWorks World Top 10 Ideas
SolidWorks would like to ask for your input on future versions of our software. We'll use this input to help compile a list of the ten most-requested enhancements, which will be presented at SolidWorks World 2009.

Vote now and let us know what's important to you!
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Dec 23, 2008 SolidWorks 2009 SP2 EV is available for download
This service pack is now available to Subscription Service customers. To download, click here. Or log into the SolidWorks Customer Portal at https://customerportal.solidworks.com and click Download Software and Updates to access the update.

For a listing of SPR's fixed in this Service Pack, click here..
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Dec 22, 2008 IMPORTANT NOTICE for SolidWorks 2009 SNL Customers
Please be aware that there was a problem in the formatting of SolidWorks 2009 SolidNetWork License (SNL) files downloaded from the Customer Portal prior to 19th December 2008. This problem has now been resolved for all newly downloaded license files.

As a precaution, and to ensure the continued reliability in serving licenses from the SolidWorks 2009 SolidNetWork License Manager, it is STRONGLY RECOMMENDED that customers who downloaded a 2009 SNL license file before 19th December 2008 replace their existing license file with a new one as follows:

1. Download a 2009 license file from the Customer Portal by selecting the "My Products" link under the "My Support" area.

2. Save the license text file obtained via the Customer Portal in step 1 to a location on the SNL server.

3. Via the SolidWorks SolidNetWork License Manager application stop the serving of licenses.

4. In Windows Explorer, browse to the \licenses folder. In the "licenses" folder there will be a file called sw_d.lic and possibly sw_d.lic.bak.

5. Delete both of these files since they could contain the improper internal formatting.

6. In the SolidWorks SolidNetWork License Manager, choose to "Modify" and proceed through the process of reading in the newly obtained license text file that was obtained from the Customer Portal on or after December 19th, 2008.

7. Start the serving of licenses again.

Dassault Systèmes SolidWorks Corporation apologizes for any inconvenience this may cause our customers.

NOTE: This problem does NOT affect those customers using non-SNL (standalone) versions of SolidWorks products.
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Dec 10, 2008 Survey: What's New? Tell us how you learn about new SolidWorks features!
Tell us how you learn about new SolidWorks features, by talking this 20-question survey!
Start the survey now!
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Nov 24, 2008 SolidWorks Enterprise PDM 2009 Service Pack 1 notice
Due to our plan to deliver item centric PDM capabilities to SolidWorks Enterprise PDM 2009 in SP2, we will not deliver SP1, but will combine the software corrections from SP1 and SP2, along with the new features, into 2009 SP2. The new item centric PDM capabilities will provide entirely new ways to create complete Bill of Materials and communicate with downstream applications such as PLM and ERP systems.Our plan is that all future Service Packs will continue to align with the corresponding SolidWorks Service Pack release, such that SolidWorks Enterprise PDM 2009 SP3, SP4, SP5 will align with SolidWorks 2009 SP3, SP4, SP5.
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Nov 13, 2008 SolidWorks 2009 SP1.0 is available for download
This service pack is now available to Subscription Service customers. To download, click here. Or log into the SolidWorks Customer Portal at https://customerportal.solidworks.com and click Download Software and Updates to access the update.

For a listing of SPR's fixed in this Service Pack, click here..
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